Practice Email: hiowicb-hsi.brookhousesurgery@nhs.net

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

• Cancel appointments online
• renew or order repeat prescriptions online
• view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Online Services

If you would like to have access to the on-line service for ordering repeat prescriptions, booking appointments, amending your contact details and also viewing some aspects of your medical records, please bring some form of identification to the Surgery and we will print off your log in details.  The link to access the service is detailed below. 

https://patient.emisaccess.co.uk

You can also use the  NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Healthier Together for your child's health

University Hospital Southampton have launched a new service so that patients can view their secondary care medical records. Click on the following link for more information - My Medical Record

Why use eConsult

eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors
and GP practice online, for free, from anywhere.

eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else.

• Community

  By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. If you can use eConsult it means you free up the phone line for those who are not able to use the internet.

• Reassurance

  We don’t always know what is wrong with us, which is why we go to the doctors. By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family.

• Speed/Access

  eConsult is available to use from any device connected to the internet. There is no need to wait in a phone queue or visit the practice. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner.

Opting out of sharing your data

You can choose whether or not your data is used for research and planning. There are different types of data-sharing you can opt out of.

Stop your GP surgery from sharing your data

This is called a Type 1 Opt-out.

• To do this you need to fill in an opt-out form and return it to your GP surgery. Download a Type 1 Opt-out form
• Only your GP surgery can process your opt-out form. They will be able to tell you if, and when, you have been opted out

If you choose a Type 1 Opt-out, your GP will not share your data for research and planning. However, NHS Digital will still be able to collect and share data from other healthcare providers, such as hospitals.

Find out more about Type 1 Opt-out from   Transparency notice: how we use your personal data - NHS Digital                            

2. Stop NHS Digital and other health and care organisations from sharing your data for research and planning

You can opt out, or opt back in again, at any time

Data used for your care

If you choose to opt out of sharing your data, your personal health information will still be used to make sure you get the treatment and care you need. For example, your data may be shared so that you can be referred to hospital or get a prescription.

GP Connect Transparency Notice - NHS Digital)